Privacy Policy

Last updated: June 10, 2026

Who we are

ObsidianAsh is an independent software studio based in Buford, Georgia, USA. This policy covers obsidianash.com and our products operating as DBAs of ObsidianAsh: RackRoster (rackroster.com), Media Studio (media.obsidianash.com), and Crawl2Sprint (crawl2sprint.com).

What we collect

• This website: we do not collect, store, or sell personal data. The contact form opens your own email app; nothing is sent or stored from the page itself.
• RackRoster and Crawl2Sprint: data you enter (devices, training preferences) is processed in your browser. We do not receive it unless a feature explicitly states otherwise.
• Media Studio: when you place a print order, we collect only what is needed to produce and deliver it — your uploaded artwork, name, email, and shipping address.
• Email: if you email us, we keep the correspondence to respond to you.

How we use it

Only to provide the service you asked for: fulfilling print orders, answering messages, and improving the tools. We do not sell or rent personal information, and we do not use it for third-party advertising.

Cookies and analytics

obsidianash.com does not set tracking cookies. If a product adds analytics in the future, it will be disclosed on that product's page and in an update to this policy.

Sharing

We share order details only with service providers required to complete your order (for example, print production and shipping carriers), and only the minimum they need.

Retention and your rights

We keep order records as long as required for accounting and warranty purposes. You may request a copy or deletion of your personal data at any time by emailing hello@obsidianash.com. Residents of jurisdictions with privacy laws (such as GDPR or CCPA/CPRA) may exercise their access, correction, deletion, and opt-out rights through the same address.

Children

Our services are not directed at children under 13, and we do not knowingly collect their data.

Changes

If this policy changes, we will update this page and the date above.

Contact

Questions? Email hello@obsidianash.com.